🔐 PRIVACY POLICY

1. Overview

VTCCO (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform, including our website and services.

2. Information We Collect

A. Personal Information

When you use our services, we may collect:

• Full name, phone number, email address
• Driver license information (including ID number, date of birth, address)
• Vehicle registration details (VIN, make, model, year)
• Insurance information
• Photos and documents related to accidents

B. Automatically Collected Information

• IP address
• Device and browser information
• Usage data and interaction logs

C. AI-Processed Data

We process uploaded images and documents using artificial intelligence to:

• Extract relevant information
• Analyze vehicle damage
• Generate preliminary estimates

3. How We Use Your Information

We use your information to:

• Provide accident intake and case support services
• Generate AI-based vehicle damage estimates
• Assist legal professionals in evaluating claims
• Improve platform functionality and accuracy
• Communicate with you regarding your case

4. How We Share Your Information

We may share your information with:

• Licensed attorneys or legal professionals involved in your case
• Service providers (e.g., hosting, AI processing, SMS/email delivery)
• Government or legal authorities when required by law

We do not sell your personal data.

5. Data Security

We implement industry-standard safeguards to protect your data, including:

• Encrypted storage and transmission
• Access controls and authentication
• Secure cloud infrastructure

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent

To exercise your rights, contact: info@vtcco.com

8. Third-Party Services

Our platform may use third-party services such as:

• AI providers (e.g., OpenAI)
• Cloud storage providers
• Communication services (SMS/email)

These providers may process your data on our behalf.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy:

📧 info@vtcco.com
📞 (281) 369-6969